Terms & Conditions
Effective date: November 2, 2026
Last updated: November 2, 2026
1. Introduction
Welcome to Aura Nights.
These Terms & Conditions (“Terms”) govern your access to and use of the Aura Nights website, located at www.auranights.org, and any products or services offered through the website.
In these Terms, “Aura Nights,” “we,” “us,” and “our” refer to the business operating the Aura Nights website. “You” and “your” refer to anyone visiting the website or purchasing products from us.
By accessing our website or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the website or place an order.
These Terms are intended to operate alongside applicable Canadian and British Columbia laws. Nothing in these Terms excludes or limits any consumer rights that cannot legally be excluded or limited.
2. Eligibility and Age Requirements
Aura Nights is an online store offering adult sexual wellness products. Our website and products are intended for adults.
You must be at least 18 years old and meet the applicable legal age requirements in your jurisdiction to use the store and purchase products. Where the applicable legal age is higher, the higher age requirement applies.
By using the website or placing an order, you confirm that you meet the applicable age requirements.
We reserve the right to refuse, cancel, or request additional verification for an order where we reasonably believe the purchaser does not meet the applicable age requirements, subject to applicable law.
3. Products and Product Information
We aim to provide accurate descriptions, images, specifications, and pricing for the products displayed on our website.
Product colours, appearance, packaging, and other details may vary slightly from the images shown due to photography, lighting, display settings, or manufacturer updates.
Product descriptions are provided for general informational purposes. Please review product information, materials, instructions, care requirements, and any applicable warnings before purchasing or using a product.
If a product description contains an error or important information is missing, please contact us so we can address the issue.
Nothing in this section limits your rights regarding products that are defective, unsafe, misrepresented, or otherwise subject to legal remedies.
4. Orders and Order Acceptance
Placing an order through our website constitutes an offer to purchase the selected products under these Terms.
An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to decline or cancel an order where reasonably necessary, including where:
A product is unavailable or discontinued.
A pricing, listing, or technical error has occurred.
Payment cannot be authorized or confirmed.
We reasonably suspect fraud or unauthorized activity.
An order does not meet applicable legal or eligibility requirements.
We cannot reasonably fulfill the order as submitted.
If we cancel an order after receiving payment, we will arrange an appropriate refund for the amount paid for the cancelled order, subject to applicable law.
We will not use this section to avoid obligations arising from an accepted order or applicable consumer protection laws.
5. Pricing, Taxes, and Payment
Prices will be displayed in the currency identified on our website. Unless expressly stated otherwise, applicable taxes, shipping fees, and other charges may be added at checkout.
Before you complete an order, the checkout process should identify the total amount payable and any applicable shipping charges and taxes.
Aura Nights uses the Squarespace Payments.
Orders may be subject to payment authorization and verification before fulfillment.
You authorize the applicable payment provider to process your transaction in accordance with the payment method you select and the provider’s applicable terms.
If a payment is declined, reversed, or cannot be verified, we may delay or cancel the order as permitted by law.
6. Shipping, Delivery, and Discreet Packaging
Aura Nights provides discreet packaging for customer orders.
Our goal is to avoid unnecessarily identifying the nature of the products on the outside of the package. However, shipping labels, sender information, customs documentation, or other legally required information may reveal certain details about the sender or shipment.
Shipping options, fees, estimated delivery times, and applicable restrictions will be communicated during checkout.
Delivery estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to carrier operations, weather, customs processing, incorrect delivery information, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information. Additional costs or delays resulting from incorrect information may be the customer's responsibility to the extent permitted by law.
Risk of loss, delivery obligations, and any applicable remedies will be determined in accordance with the order terms and applicable law.
Click here to review our Shipping policy
7. Discreet Billing and Customer Privacy
Aura Nights recognizes that privacy is important when purchasing adult sexual wellness products.
The name displayed on a bank or credit card statement may depend on the payment processor, financial institution, payment method, and applicable requirements.
We handle customer information in accordance with our Privacy Policy and applicable privacy laws.
Click here to review our Privacy Policy.
8. Returns, Exchanges, and Refunds
Because our products are intended for intimate use, returns or exchanges of opened or used products may be restricted for hygiene and safety reasons, to the extent permitted by applicable law.
If your order arrives damaged, defective, incorrect, incomplete, or not as described, please contact Aura Nights at info@auranights.org. We will review the issue and provide any refund, replacement, or other remedy required by applicable law.
For change-of-mind requests involving unopened and unused products, eligibility for voluntary returns or exchanges, applicable time limits, and responsibility for return shipping costs will be set out in our Returns & Refunds Policy.
Nothing in these Terms or our Returns & Refunds Policy excludes, restricts, or waives any consumer rights or remedies that cannot legally be excluded, restricted, or waived.
Click here to review our Returns & Refunds Policy
9. Product Use, Care, and Safety
Customers are responsible for reading and following the instructions, warnings, cleaning guidance, storage requirements, and other safety information supplied with each product.
Use products only for their intended purpose and in accordance with the manufacturer's instructions.
Where relevant, customers should check product materials and ingredient information for allergies or sensitivities and discontinue use if irritation or an adverse reaction occurs.
If a product is damaged, recalled, or appears unsafe, stop using it and contact Aura Nights or the manufacturer for appropriate guidance.
Aura Nights' product descriptions are not a substitute for medical advice, diagnosis, or treatment. If you have a medical concern or experience an adverse reaction, seek advice from a qualified healthcare professional.
We will handle product safety complaints and any applicable recalls in accordance with our legal obligations.
10. Website Use and Prohibited Conduct
You agree to use our website lawfully and responsibly.
You must not:
Use the website for fraudulent, unlawful, or deceptive purposes.
Attempt to gain unauthorized access to the website, its accounts, or its systems.
Interfere with website security, operation, or availability.
Introduce malicious software or harmful code.
Submit false, misleading, or unauthorized payment or delivery information.
Copy, distribute, or exploit website content in violation of applicable intellectual property rights.
Use automated systems to access or collect information from the website in a manner that violates applicable law or materially interferes with its operation.
We may restrict or suspend access where reasonably necessary to protect the website, customers, or our business, subject to applicable law.
11. Intellectual Property
Unless otherwise indicated, the website and its content, including branding, logos, original text, graphics, photographs, designs, and other materials, are owned by Aura Nights or used under appropriate authorization.
You may access and use website content for personal, non-commercial purposes associated with browsing or purchasing from our store.
You must not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission, except where permitted by law.
Nothing in these Terms transfers ownership of intellectual property to you.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, shipping companies, website-hosting services, and other external websites.
Third-party services may be governed by their own terms and privacy policies. Aura Nights is not responsible for independent third-party websites or services to the extent permitted by law.
Our use of a third-party service does not remove our own legal obligations to customers.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Aura Nights will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business opportunities arising from or related to your use of our website or the purchase or use of our products.
Our website and its content are provided on an “as available” and “as is” basis, to the extent permitted by applicable law. We do not guarantee uninterrupted, error-free, or completely secure website access.
Nothing in these Terms excludes or limits any liability, consumer right, warranty, remedy, or other protection that cannot legally be excluded or limited under applicable law. In particular, these Terms do not limit any rights or remedies you may have concerning products that are defective, unsafe, misrepresented, or otherwise fail to meet applicable legal requirements.
To the extent permitted by applicable law, Aura Nights’ liability arising from a purchase or use of our website or products will be limited to the extent reasonably permitted under the circumstances and applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly resulting from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.
This section does not require you to indemnify Aura Nights for losses caused by our own unlawful conduct or waive any rights that cannot legally be waived.
15. Privacy and Personal Information
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.
We encourage you to review the Privacy Policy before making a purchase.
Click here to review our Privacy Policy
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website functionality, products, or legal requirements.
The latest version will be published on our website with an updated “Last updated” date.
Changes will apply as permitted by law. Where required, we will provide notice or obtain consent. Changes will not retroactively remove rights that customers have already acquired under applicable law.
We encourage you to review these Terms periodically.
17. Governing Law
These Terms are governed by the laws applicable in British Columbia and the applicable laws of Canada, without excluding any mandatory consumer protection laws that apply to a customer's purchase.
Any dispute will be addressed through the courts or other appropriate dispute-resolution processes with jurisdiction under applicable law.
Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim in a jurisdiction where applicable law permits it.
18. Severability
If a provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, where legally possible. The remaining provisions will continue to apply.
19. Contact Information
If you have questions about these Terms, an order, or our products, please contact:
Aura Nights
Email: info@auranights.org
Website: www.auranights.org
Business mailing address: PO BOX 26553 Richmond RPO Blundell Centre, BC, V7C 5M9
We will make reasonable efforts to respond to customer inquiries in a timely manner.