Products should always be used according to their manufacturer's instructions and warnings. Review the product materials, cleaning instructions, and care guidance before use. Stop using a product if it appears damaged or causes irritation or discomfort.

Cleaning and storage requirements vary by product and material. Follow the manufacturer's instructions supplied with your product. Do not assume that every product is waterproof or compatible with every cleaning product or lubricant.

Check the listed materials and ingredients before purchasing. If you are unsure whether a product is suitable for you, consult a qualified healthcare professional.

We intend to use a discreet billing descriptor where supported by our payment processor. The exact description displayed on your statement will depend on the payment provider and your financial institution. We will confirm our billing arrangements before accepting orders.

Please email info@auranights.org as soon as possible if you need to change or cancel an order. Once processing or fulfillment has begun, changes may not be possible. Any applicable cancellation rights under the law will still apply.

All sales are final due to the intimate nature of our products. We do not accept change-of-mind returns or exchanges. This policy does not remove any rights or remedies available under applicable consumer protection laws.